For: Procurement · Finance · GC · 3 pages · ~20 min

Commercial datasheet

Promethean · Commercial Datasheet

Document type Commercial datasheet · Procurement · Finance · GC Length 3 pages Last revised 2026-05-18 (v1.3 — post-launch hardening) Companion docs PRODUCT_DATASHEET · SOLUTION_BRIEF · PROMETHEAN_THEORY_AND_FINDINGS

The sales-led tier ladder (Pilot €185K / Production €480K-yr / Platform €1.4M-yr) was retired in 2026 in favour of pure self-service pricing. This datasheet is now aligned to lib/workspaces.ts TIER_PRICING and the published /pricing page. Tier values are also exposed at /api/facts/tier-allowances so a procurement team can pull them machine-readably.


1. Pricing tiers (self-service · current)

Five live tiers + two legacy tiers preserved for existing workspace records. All paid tiers ship via Stripe checkout (Stripe live mode + Resend + npm publish all in-progress for 2026-06 — see /roadmap). No SLA credits in any current tier; availability is "best-effort". No multi-year commitments required.

Tier Price Entry allowance / mo Spec allowance OTS cadence Contract form
Dev €0 / forever 10,000 1 self-managed No contract
Team €79 / spec / month 100,000 per spec unlimited daily Online click-through
Production €499 / month flat 1,000,000 25 hourly Online click-through
Scale €1,199 / month flat 5,000,000 50 every 30 min Online click-through
Enterprise €2,499 / month flat 10,000,000 fair-use unlimited 15-min Bitcoin-anchored Online click-through

Legacy tiers (pilot, platform) are not exposed to new signups; an existing operator on those tiers may continue or migrate to Enterprise. Frontier-model OEM / AI-vendor channel arrangements are out-of-tier: contact strategic@promethean.software.

2. What each tier includes

Dev (€0)

Free forever. One spec, 10K entries/mo, real L12 chain, real Ed25519 signing, no hosted Bitcoin anchoring (operator self-anchors offline via the OpenTimestamps CLI). The verifier (Apache-2.0) is the same one a regulator runs. Intended for prototyping, evaluation, OSS, academic, air-gapped defence.

Team (€79 / spec / month)

Self-service Stripe checkout. Unlimited specs (priced per spec). 100K entries per spec per month. Daily Bitcoin anchoring. Workspace dashboard with continuity-break signals + spec-level activity. Email verification required (magic link at signup). Best-effort SLA.

Production (€499 / month flat)

Flat fee, up to 25 specs, 1M entries/mo across them, hourly anchoring. Operator-facing surfaces: /workspace/<id> dashboard, /admin/insights for cohort + funnel views (operator-side), /release-notes roadmap. Multi-tenant (R4) primitives ship today so a Production-tier operator can serve their own downstream tenants.

Scale (€1,199 / month flat)

5M entries/mo, 50 specs, 30-min OTS cadence. SSO + 7-year chain retention. Intended for the operator who serves a mid-size downstream customer base.

Enterprise (€2,499 / month flat)

10M entries/mo fair-use, unlimited specs, 15-min Bitcoin-anchored OTS (matches cron tick). Framework templates for all regulations in /api/facts/regulatory-coverage that ship a handoff template. Annex III handoff packet generator. Same email-verification + per-workspace-lock guarantees as every other tier — Enterprise gets cadence + allowances, not different cryptography.

3. Design-partner programme (current pre-revenue offer)

Three design partners — one fintech, one healthtech, one govtech — get the Enterprise tier free for 12 months in exchange for:

  • A real production workspace running real LLM-in-the-loop decisions
  • A case study published on /customers
  • A monthly product-feedback session with substrate engineering
  • Permission to cite the operator as a regulator-readable reference

The programme is referenced on /customers with the case-study scaffold. Slots are limited (three, one per vertical). Apply via partners@promethean.software.

4. Contract terms

Term Detail
Initial term Monthly billing on Stripe checkout; no minimum commitment beyond the current month
Renewal Auto-renew monthly; cancel anytime from /workspace/<id>/billing (chain remains intact, dashboard reverts to Dev tier)
Termination Convenience: cancel anytime, pro-rata refund on the current billing month at our discretion (current policy: full month refund if cancelled within 7 days of a tier upgrade)
Governing law Netherlands; for non-EU operators we negotiate on request
Limitation of liability Capped at 12 months of fees paid (€2,499 × 12 = €29,988 at Enterprise); carve-outs for gross negligence, wilful misconduct, breach of confidentiality, IP infringement
Data residency Chain custody is operator-side by default. The hosted dashboard is on Vercel EU (Frankfurt). Hosted-Author managed-substrate is on the roadmap (Q4) — opt-in EU / US / dedicated
Sub-processors Listed in SECURITY_BRIEF §9 (OpenTimestamps calendars, Bitcoin network, operator's chosen LLM provider, operator's chosen hosting). 30-day notice for additions
Audit rights The verifier (verify.mjs, Apache-2.0) IS the audit right. Operators can verify their chain at any time without contacting us; regulators do the same

5. SLA — explicitly best-effort

There are no contractual SLA credits in any current paid tier. Availability is best-effort with the following empirical track record (the substrate dashboard reports /api/status live):

Tier Security ack Bug triage Channel
Dev <72 h <7 d GitHub issues + discussions
Team / Production / Scale <48 h <5 d GitHub + private support email
Enterprise <24 h <72 h Dedicated email + on-call escalation
Security (any tier) <24 h <72 h security@promethean.software

Production-tier and above target hotfix-14d / fix-45d as a goal, not a contractual commitment. We will not introduce SLA credits before SOC 2 Type 1 closes (target end-2026, see /roadmap); attestation-style commitments without independent process certification are exactly the kind of marketing surface this product was built to replace.

6. Professional services

Sold separately. Day rates:

Service Day rate Typical scope
Custom RuntimeAISpec authoring €2,400 1–2 days per spec
Regulator engagement (joint session) €4,800 Half-day on-site or remote
HSM integration (Scale+, Enterprise) €3,600 2–4 days; HSM roadmap Q4
Operator-team training €2,400 Half-day SDK + L12 deep-dive
Annual external pentest Pass-through Coordinated through Promethean; pen-test report on roadmap Q3

Day rates exclude reasonable travel expenses. Standard 30-day net payment terms. For most operators a 1-day spec-authoring engagement is sufficient — the spec templates at /templates cover most common cases.

7. Pricing protection

Items that are NOT subject to surprise increase:

  • The verifier (verify.mjs) remains Apache-2.0 free forever
  • The Python parity layer (runtime-ai-py) remains Apache-2.0 free forever
  • All 50 ADRs + architecture docs + the canonical paper remain public forever
  • Regulator-side verification remains free forever (we never charge regulators)
  • Dev tier remains €0 forever (no rug-pull)
  • Existing operator subscriptions honour their original tier pricing through their next billing cycle if tier prices change

If we change tier pricing, the change applies to new signups + renewals only. Live pricing values are always at /api/facts/tier-allowances.

8. What's pending (procurement-honest)

Item Status Target
Stripe live mode (paid-tier checkout) env vars provisioned, live keys pending 2026-06
Resend + DNS-verified email domain SPF/DKIM/DMARC records pending 2026-06
npm publish of @promethean/runtime-ai currently ships via signed tarball at https://promethean.software/runtime-ai/latest.tgz 2026-06
HSM custody hooks (Scale, Enterprise) env-var custody today 2026-Q4
Federation: cross-workspace chain commit Production tier reads, Scale+ writes 2026-Q4
Python SDK (full runConstrainedAI parity, not just verifier primitives) verifier primitives ship today 2026-Q4
On-prem deployment package hosted only today 2027-Q1
SOC 2 Type 1 Vanta / Drata tooling; auditor TBD 2026-Q4
Pen test + public summary Cobalt or Hacken 2026-Q3

The engineering surface that buyer + auditor inspect (chain, signing, anchoring, verifier, schema enforcement, ingest lock, email gate, dedup, facts API) ships today. The commercial plumbing (live Stripe, real email delivery, registry distribution) is the remaining 2026-Q2 work.

9. Procurement-friendly facts

  • Pre-revenue today. First paying operator pending; the design-partner programme is the bridge.
  • Open-source verifier eliminates vendor lock-in at the audit layer. If Promethean disappears, you keep the chain, the verifier, and the audit bundle. The regulator can still verify.
  • No data leaves your environment. Substrate is operator-side by default. Hosted Author (roadmap Q4) is opt-in EU / US / dedicated.
  • 31 post-launch adversarial findings closed. Six iterative stress-test rounds 2026-05-17 → 2026-05-18; full trajectory in PROMETHEAN_THEORY_AND_FINDINGS §5; commit references on /release-notes.
  • DORA-aligned vendor diligence pack available on request: financial stability, business-continuity plan, sub-processor list, security questionnaire pre-answers.

10. Next step

You are Next document Time
Procurement / Finance This document — share with stakeholders
CISO / Security SECURITY_BRIEF 30 min
CTO TECHNICAL_ARCHITECTURE 60 min
VP Product SOLUTION_BRIEF 30 min
Just want the live numbers curl https://promethean.software/api/facts/tier-allowances 10 s
Design-partner programme partners@promethean.software 30 min call

All commercial figures in EUR ex-VAT. Live pricing values at /api/facts/tier-allowances (mirrors lib/workspaces.ts TIER_PRICING). This datasheet is itself a falsifiable artefact: terms here reflect our actual Stripe-checkout offer at the date of revision. Last revised 2026-05-18.

Canonical source: substrate/docs/product/COMMERCIAL_DATASHEET.md · kept in sync at every release · Apache 2.0

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